More SitePoint blah
Sunday, December 12th, 2010 01:23 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
afunaMy previous issue has been fixed, and without my having to do anything (yay). But a second order I did seems to be running into issues as well (boo).
So. I was not completely happy with SitePoint's initial email response which basically let me know that I'd need to send them proof that I'm not about to defraud them, because I live where I live. (I understand where it's coming from -- when I'm not rolling my eyes -- but I understand yeah, okay, sure). Before I could figure out what it was they wanted from me, exactly, my credit card company sent their payment processor the secret club handshake which let them know that I'm a reputable customer and can be trusted. Thanks Visa!
Against my better judgement, I decided to buy stuff from SitePoint again (books are so tempting). However, it's been over a day, and I still can't download the PDFs. There's no error message and I've tried logging out and logging in several times per the instructions on the website, and nothing.
I feel horribly stupid because wow I can't believe that I thought that this time would be any better. But information! Books! Damnit, I'm a sucker for anything that will feed my hunger for knowledge.
I'm emailing them now. I'm holding out hope that my current issue is unrelated. Because if this is an unrelated issue, then okay I've just had a run of bad luck (Damn you technology!). If it is still because I am from the Philippines, I don't think I'd be comfortable sending any more money their way. It wouldn't be worth the hassle to go through this each and every time, and I feel incredibly uncomfortable with being expected to.
For now, I'm going to try for giving them the benefit of the doubt. I am crossing my fingers really really hard (also working on making sure my email is as diplomatic as possible).
So. I was not completely happy with SitePoint's initial email response which basically let me know that I'd need to send them proof that I'm not about to defraud them, because I live where I live. (I understand where it's coming from -- when I'm not rolling my eyes -- but I understand yeah, okay, sure). Before I could figure out what it was they wanted from me, exactly, my credit card company sent their payment processor the secret club handshake which let them know that I'm a reputable customer and can be trusted. Thanks Visa!
Against my better judgement, I decided to buy stuff from SitePoint again (books are so tempting). However, it's been over a day, and I still can't download the PDFs. There's no error message and I've tried logging out and logging in several times per the instructions on the website, and nothing.
I feel horribly stupid because wow I can't believe that I thought that this time would be any better. But information! Books! Damnit, I'm a sucker for anything that will feed my hunger for knowledge.
I'm emailing them now. I'm holding out hope that my current issue is unrelated. Because if this is an unrelated issue, then okay I've just had a run of bad luck (Damn you technology!). If it is still because I am from the Philippines, I don't think I'd be comfortable sending any more money their way. It wouldn't be worth the hassle to go through this each and every time, and I feel incredibly uncomfortable with being expected to.
For now, I'm going to try for giving them the benefit of the doubt. I am crossing my fingers really really hard (also working on making sure my email is as diplomatic as possible).
