Wednesday, December 7th, 2011

Hmm.

Wednesday, December 7th, 2011 03:00 am
afuna: Cat under a blanket. Text: "Cats are just little people with Fur and Fangs" (Default)
I paid for a tablet end of October, with delivery set for mid-to-end November. It's the beginning of December, and no news; the company responded to my first email, telling me they're talking to the courier. My second email (sent yesterday) has had no reply.

I'm worried that it's too late to file for a chargeback, but let's say it isn't, should I tell the company I'm filing for a chargeback, or should I let the credit card company handle it? Is there a polite way to go about this?

I'm torn between giving them a chance to figure out what's going on, and trying to resolve things so I'm not out the money I paid, with nothing to show for it.

Bleh.