Thursday, February 7th, 2008

afuna: Cat under a blanket. Text: "Cats are just little people with Fur and Fangs" (Default)
Error: There was an error processing your request: Must provide entry text.
Cause: high security settings while in RTE
Browsers + conditions:

IE7:
  • RTE
  • no autosaved draft (because that fills in the entry text; in fact, I think that this means that it will post your autosaved draft, not any additional text you fill in)
  • with active scripting enabled (so that noscript doesn't kick in, and you still see the form controls) -- under security tab
  • with ActiveX disabled (so that the RTE doesn't actually do anything) -- under security tab


IE6:
  • don't know the exact settings, but probably a similar combination


Other browsers:
  • unknown. Have there been reports of this in Firefox/Opera/Safari?


Solutions:


Note: when I investigated, I got a popup saying, "Your brower's security settings could limit some features of this editor. You must enable the option 'Run ActiveX controls and plug-ins.' You may experience and notice missing features." But no users have reported this. This means there may be another setting which controls the pop-up, or there may be another setting that is preventing the JavaScript from working properly even though JavaScript itself is enabled. However, solutions/workarounds remain the same, I believe.

I believe there's a stock that handles this, sans the "make HTML your default editor, if you can't enable ActiveX" section.