iOS5 update fail

Wednesday, October 19th, 2011 10:27 pm
afuna: Cat under a blanket. Text: "Cats are just little people with Fur and Fangs" (Default)
[personal profile] afuna
Updated to iOS5, and I've basically lost all data from apps that aren't official Apple apps.

That just takes all the fun out of it :-(
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Date: 2011-10-19 02:42 pm (UTC)
lone_lilly: (Default)
From: [personal profile] lone_lilly
Mine did this too but when I re-synced it, it put everything back as far as I can tell. Not sure what that was about, lol.

Date: 2011-10-19 04:07 pm (UTC)
indeliblesasha: Bright highlighter-pink tulips with yellow tulips in the background surrounded by bright green foliage (Default)
From: [personal profile] indeliblesasha
I had to do a complete reset on my phone last night and it upgraded at the same time.

This morning my phone opened itunes from another room, and started syncing without my input.

I was, uh, a little freaked out.

Date: 2011-10-19 06:27 pm (UTC)
kareila: Taking refuge from falling debris under a computer desk. (computercrash)
From: [personal profile] kareila
A sad Apple day for both of us :-(

Date: 2011-10-19 06:32 pm (UTC)
pauamma: Cartooney crab wearing hot pink and acid green facemask holding drink with straw (Default)
From: [personal profile] pauamma
:-(

Date: 2011-10-20 01:44 am (UTC)
thorfinn: <user name="seedy_girl"> and <user name="thorfinn"> (Default)
From: [personal profile] thorfinn
Hrm, restore from backup should work...

Date: 2011-10-20 02:50 am (UTC)
afuna: Cat under a blanket. Text: "Cats are just little people with Fur and Fangs" (Default)
From: [personal profile] afuna
I thought it would, but the backup I made before upgrading was corrupted :-(

I've been able to find a non-corrupted backup from a month and a half ago (thank goodness for time machine!)

But now it's stuck at the connect to itunes step. I've restored it four times now...

Date: 2011-10-20 03:18 am (UTC)
thorfinn: <user name="seedy_girl"> and <user name="thorfinn"> (Default)
From: [personal profile] thorfinn
:-/ crapola. So the phone is up with a connect to iTunes screen?

Which "restore" are you using? There's two - and they're apparently different. Restore from the Summary screen restores the full OS... ctrl-click restore on the phone's name in iTunes just restores the backup.

Apparently doing the second one after a partial failure of the first one can work...

Date: 2011-10-20 04:13 am (UTC)
afuna: Cat under a blanket. Text: "Cats are just little people with Fur and Fangs" (Default)
From: [personal profile] afuna
I've been doing the first and then the second -- though it did take me a while to find the second. It turns out that when it says "connect to itunes", it means "connect to itunes and then resume from there", rather than "connect to itunes and continue from the device's screen" *facepalm*

Not so intuitive an action when your device is already connected to itunes -- but it looks like being stuck at the connect to itunes step was unintuitive interface user error.

I'm currently restoring from backup, and I hope it will work! It just failed because I didn't have enough free space to backup the device on my laptop. It looks like itunes keeps the previous backup around while backing up the latest data, instead of overriding the old backup with the newer one at once -- which is good in principle, but screwed me over this once >_<

Date: 2011-10-20 04:14 am (UTC)
afuna: Cat under a blanket. Text: "Cats are just little people with Fur and Fangs" (Default)
From: [personal profile] afuna
It kinda makes sense, and yet it's also rather unintuitive the way it's set up, grrrrr!

Date: 2011-10-20 04:15 am (UTC)
thorfinn: <user name="seedy_girl"> and <user name="thorfinn"> (Default)
From: [personal profile] thorfinn
Heh, I'm with you on unintuitive interface. :-) Good luck with the restore!

Date: 2011-10-20 04:15 am (UTC)
afuna: Cat under a blanket. Text: "Cats are just little people with Fur and Fangs" (Default)
From: [personal profile] afuna
Oh dear ._.

(I know it's supposed to be able to sync wirelessly when the phone is charging; it's one of the hot new features, but that can't have been a pleasant way to find that out /o\)

Date: 2011-10-20 04:16 am (UTC)
afuna: Cat under a blanket. Text: "Cats are just little people with Fur and Fangs" (Default)
From: [personal profile] afuna
*sends hearts*

I am so sorry about your laptop :( I am glad you have backups, but still ♥

Date: 2011-10-20 04:19 am (UTC)
thorfinn: <user name="seedy_girl"> and <user name="thorfinn"> (Default)
From: [personal profile] thorfinn
Heh heh. "wifi sync" is something people have been yelling loudly to have for ages. :-) It kicks off automatically when you plug your phone into a charger (or if your phone is plugged in and you open iTunes) if the phone and computer are on the same network.

I love that syncing also now keeps your phone usable whilst its running. :-)

Date: 2011-10-20 04:24 am (UTC)
afuna: Cat under a blanket. Text: "Cats are just little people with Fur and Fangs" (Default)
From: [personal profile] afuna
I love that syncing also now keeps your phone usable whilst its running. :-)


I love this too!

In principle anyway. In practice, the concept made restoring from backup a bit confusing (is my data not here because my data isn't here, or is it not here because it's not done restoring yet?) But I am so totally going to enjoy it once this mess is over with and I'm set up properly.

Date: 2011-10-20 04:30 am (UTC)
afuna: Cat under a blanket. Text: "Cats are just little people with Fur and Fangs" (Default)
From: [personal profile] afuna
Damn, it 's still saying that the backup was either incomplete or incompatible.

And I can't restore to an earlier version of iOS to try to restore and back up from there because apple won't let me *swears*

Date: 2011-10-20 04:34 am (UTC)
thorfinn: <user name="seedy_girl"> and <user name="thorfinn"> (Default)
From: [personal profile] thorfinn
Crapola. :-/ Was your backup encrypted? ISTR it might be possible to go manually digging around in the backup directories and, um, reconstruct one manually. There's approximately a billion caveats and potential issues with that, but aiee. Slightly easier if the backup isn't encrypted, but I think there are still ways around it if it is.

Date: 2011-10-20 04:43 am (UTC)
afuna: Cat under a blanket. Text: "Cats are just little people with Fur and Fangs" (Default)
From: [personal profile] afuna
*snuggles frustratedly*

Date: 2011-10-20 10:09 am (UTC)
afuna: Cat under a blanket. Text: "Cats are just little people with Fur and Fangs" (Default)
From: [personal profile] afuna
No it wasn't -- I can't seem to find any info on reconstructing a backup (though I'm aware where the backup lives). Do you think there might be somehow a way to re-import all the data and preferences, or is it more of having the files on hand and being able to type stuff in manually?

I did just take stock of my data, though, and besides one expense-tracking app, and that one I think I found and I think I can re-upload a db file for, I didn't lose a lot of personal data.

i.e., all my photos on my ipad were from outside sources, videos ditto. I did have some notes but these were mostly travel notes and it sucks to have lost them but they weren't work-related or valuable, etc.

But on the other hand, I use Dropbox for viewing notes, and iBooks has separate syncing, and my music too appears to be preserved in iTunes, and

I've spent the entire afternoon wrestling with this, including trying to downgrade to an earlier version of my backups so I could restore onto the device the older backups I snagged from Time Machine, back up once more using iTunes, and then try the upgrade process again. (I dunno maybe it might have worked!) but I can't get work past the restrictions apple put up wrt signing their .ipsw files. Ugh.

Right now I'm just -- resigned. Pissed off, but mostly resigned as well :-(

Date: 2011-10-20 01:10 pm (UTC)
indeliblesasha: Bright highlighter-pink tulips with yellow tulips in the background surrounded by bright green foliage (Default)
From: [personal profile] indeliblesasha
Well, if the phone had been charging, and not just sitting on the counter...I might have expected it. :D I was talking to my husband on messenger, and the phone was in the kitchen and all of a sudden iTunes opened.

Date: 2011-10-20 01:13 pm (UTC)
indeliblesasha: Bright highlighter-pink tulips with yellow tulips in the background surrounded by bright green foliage (Default)
From: [personal profile] indeliblesasha
As I told Fu above, had it been plugged in that would have been one thing. It also had failed to sync over wifi the night before, so I figured it to be a lost cause. Heh. I was not expecting iTunes to open while I was using my computer, and my phone was just hanging out in the kitchen.

Date: 2011-10-20 11:55 pm (UTC)
thorfinn: <user name="seedy_girl"> and <user name="thorfinn"> (Default)
From: [personal profile] thorfinn
Huh, that *is* weird. :-) I'm pretty sure it's not supposed to do that!

Date: 2011-10-21 12:05 am (UTC)
thorfinn: <user name="seedy_girl"> and <user name="thorfinn"> (Default)
From: [personal profile] thorfinn
The "backup", such as it is, is a directory of directories of files, some of which are SQLite databases, essentially.

So it would be possible to go digging around through older time machine backups and newer ones and cobble together a franken-backup...

I'm not sure I'd be game to go to the effort of trying to poke into the completely undocumented under-the-hood details, it's probably easier to just manually try and restore data in other ways. :-/
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